Trip Recording (NTD)
Record your trip details for your Vanpool
What is the National Transit Database?
The National Transit Database (NTD) is a federal reporting structure for transit agencies receiving funding from the Federal Transit Administration (FTA). It serves as a primary repository of all transit-related data and statistics in the United States. The trip recording data from the NTD is used annually to allocate FTA funds to agencies as well as to report on public transit (bus,
What is the deadline to submit my trip recording on the Enterprise Rideshare site?
Your previous month's trips must be recorded online by the 10th of the current month.
How often should I record my trips?
Record your trips daily to ensure accuracy.
What do I enter in the Fuel Expenses field?
The total cost of fuel purchased for your van during the current month.
What do I enter in the Fuel Gallons field?
The total amount of fuel purchased by your van during the current month.
What do I enter in the Odometer field?
The Odometer reading of your vehicle at the end of the reported month.
The total amount of non-fuel related expense for the van incurred during the month (
Can I edit my submitted trip recording?
You can edit your trip recording online through the 10th of the current month. After the 10th, please contact Enterprise Rideshare at (855) 802-3683 or NTD@enterpriserideshare.com and include your vanpool ID number with your communication.
Where is my NTD Trip Recording?
The calendar is only visible when trip recording is active and has not been submitted.
How accurate does my trip recording need to be?
Log trip data daily to ensure accuracy. Accurate reporting is essential to securing the credits and subsidies that help finance your Enterprise Rideshare van. If you need assistance with the initial setup process, please visit the quick start tab at the top of this page for guidance. If you require additional support, contact Enterprise Rideshare at (855) 802-3683 or NTD@enterpriserideshare.com and include your vanpool ID number with your communication.
Why can I not review my prior recorded trip data?
To increase accuracy, all fields are cleared after reporting has been submitted to NTD.
Why does my trip recording data contain a red underline?
The data entered is not valid. Please check for accuracy and try again.
Why are there red arrows in my trip recording?
The red arrows indicate a change has been made to the calendar.
What trip details do I need to record?
After the initial setup has been completed, the Enterprise Rideshare Trip Recording system will auto-populate your vehicle, roster and commute route (and distance). Any vanpool participant can login to EnterpriseRideshare.com to record the van’s daily ridership by selecting one of the following characters for each participant:
How do I edit my trip recording?
You can edit your trip recording online through the 10th of the current month. To remove or modify a trip, delete the character in the cell or replace it with a blank space. A red arrow in the corner will indicate a change has been made.
How does Enterprise Rideshare provide NTD my trip recording data?
At the end of each month, Enterprise compiles and submits the data you provide via the NTD Trip Recording feature on EnterpriseRideshare.com.
What trip recording data am I required to provide?
Accurate NTD Trip recording contains the required van information (provided by Enterprise Rideshare) and the vehicle's current active roster. Also required are daily recordings of all active riders and the miles travelled by the van as well as any non-fuel related expenses associated with the vehicle, such as tolls, wiper blades, etc.
When a rider is absent from the van for an extended amount of time, you can quickly remove a selection of daily trips by clicking the individual's name in the trip recording window and selecting "Did Not Commute" from the provided menu.
How do I record trips for workplace holidays?
When your workplace is closed, click on the specific day(s) in the trip recording window and select "Did Not Commute" from the provided menu.
How do I record extensive travel delays?
When your van's daily travel experiences an extensive delay, go to the specific day(s) in the trip recording window and enter the accurate amount in the "Daily Trip Time" field located at the base of the column(s).
Why vanpool instead of commuting in my own car?
Vanpooling saves the average commuter 50-75% versus driving alone, plus it saves time and is less stressful. (See Individual page)
How much does it cost?
Pricing varies based on the size of the van, the round-trip distance and the type of equipment in a van. Compared to long distance drive alone costs, vanpooling will save on average 50-75%. Call 800 VAN-4-WORK for specific pricing in your area.
Additionally, individuals are eligible for a tax incentive (up to $245/month) which provides a significant tax savings if you vanpool. In addition to the tax incentive, there are also a number of local transit agencies that provide a significant subsidy to further lower the cost of vanpooling.
What does the price include?
The monthly payment includes a late-model vehicle, full-service maintenance program, 24-hour roadside assistance and a comprehensive insurance program. (See The Enterprise Difference) The only additional expenses may be fuel and parking (where applicable).
What kind of vehicle do I get?
We offer a variety of late-model vehicle options for vanpools including standard bench style seating or fully converted vans with individual reclining captain’s seats, overhead lights, and a number of other amenities.
We also offer a line of upgraded crossovers and SUVs. For A complete list of vehicle options and amenities, see Vehicle Options
Do I have to lease or buy the vehicle?
No, all vanpools are rented on a month to month basis for complete flexibility as ridership fluctuates.
How is maintenance handled?
Enterprise covers both minor and major repairs, as well as all scheduled servicing. We will coordinate with a local vendor for van servicing. If the van needs to be kept in a shop overnight, Enterprise will provide a loaner vehicle in most instances. This includes no “out of pocket” expenses since the shops bill Enterprise directly.
What happens if we breakdown?
Our 24/7 breakdown assistance program guarantees your vanpool group will never be stranded in the event of a breakdown.
What happens if the van gets into an accident?
Our comprehensive insurance coverage includes Auto Liability, Comp/Collision, and Uninsured Motorist. If an accident occurs, our breakdown assistance program will arrive to assist you.
What about fuel?
It's easy. Most vanpool groups use the Enterprise fuel card program through WrightExpress which is accepted at most major fuel stations.
How is the monthly fare collected?
Typically vanpool groups open a separate "vanpool" checking account at a local bank. Each rider writes a check to the Vanpool Driver/Coordinator (the main driver) each month, who in turn deposits the checks into the vanpool account and writes a single check to Enterprise from that account. As an alternative, you can ask your employer if they would be willing to administer an automatic payroll deduction from each of the riders' paychecks as a means of fare collection. This also simplifies the process of taking advantage of the Federal Tax incentive available to many vanpool riders.
Where do we board the van?
Each day the vanpool group gathers at a predetermined meeting point central to all the riders' homes (e.g. a grocery store or church parking lot) where cars can be left for the day.
Where does the van get parked at night?
Either the van is left at the meeting point, or a driver takes it home.
Most vans designate two to four drivers to share driving duties. All drivers must be 25 years or older and meet minimum driver requirements which vary by state. As part of the Enterprise Rideshare driver application process, each driver's MVR (Motor Vehicle Record) is checked annually to ensure that it is in compliance with our policies. To view our policies, click here.
Can the drivers use the van for personal use?
Depending on the state, Enterprise offers up to 200 additional miles per month to be used at the vanpool groups
Are there any subsidies available?
In many geographic areas, there are local subsidies available. Call 800-VAN-4-WORK to see if there are subsidies available in your area.
Are there any special tax incentives?
Yes! Vanpool riders may be eligible for a $245/month, $2940/year Federal Tax Incentive. (See Tax Incentives.)
What happens if I lose a rider?
Our Ridematching Program assists vanpool groups in filling empty seats. If the seats can't be filled, the group may choose to switch to a smaller van.
What happens if I vanpool to work and have to leave early or stay late?
Enterprise Rent-A-Car offers a Guaranteed Ride Home Program that provides an affordable solution in the event of an unexpected emergency.
How long of a commitment do I have to make to a vanpool?
Enterprise vanpools are set up on a simple month-to-month basis. If you decide at any point that you would like to discontinue the vanpool, simply turn in a 30-day notice and return the van at the end of that time period.
How do I get started?
Simply call 800 VAN-4-WORK and speak to a customer service representative. The process typically takes less than a week. (See Form a Vanpool)