Help With One Time Payments 
Pay your vanpool bill online now

 

 

 

 

How do I make a One-Time Payment?

 

  • 1.   Select PAYMENT from the main menu
  • 2.   Click on ONE-TIME PAYMENT from the side menu
  • 3.   Enter the amount you owe, and hit CONTINUE
  • 4.   Choose your preferred payment method. You can select a saved method or enter a new credit, debit or TIP card
  • 5.   Once you’ve selected an option, hit PAY

 

 

What type of cards are accepted for One-Time Payments?

 

Can I use my TIP card for a One-Time Payment?

 

Can I have my payment withdrawn directly from my bank account?

 

Who do I contact if I have a question about past payments?

 

Where can I find my vanpool ID?

 

What is listed in the “My Online Payment History” section?

 

Can I see what other participants in my vanpool have paid in the “My Online Payment History” section?

 

How do I save a card for future One-Time Payments?

 

How do I use a Saved Payment to complete a One-Time Payment?

 

How do I modify or delete a Saved Payment for a One-Time Payment?

 

Will I get a receipt after I complete a One-Time Payment?

 

Can I select what invoice my One-Time Payment is applied to?

 

When is my vanpool payment due?

 

 

 

FAQ